About Payment Pilot

Payment Pilot is a payment processing and lending company for businesses and their customers.
Our strategy is simple: Come to market with a quality product, at a fair price, and with no long term commitments.

We are headquartered in Charlotte, North Carolina and provide service to merchants in all 50 states and Canada.

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Our company was founded on three core principles that influence every aspect of our business:

Earn It. Own It. Be Grateful For It.

These principles, as well as our commitment to low prices and outstanding service, have been the cornerstone of our success, present, past, and future.

Our commitment to servicing our customers goes above and beyond what most merchants are used to:

No Auto Attendants. 24/7 live person answering phones.
No Long-Term Commitments. Without locking you into a restrictive contract.

Wholesale Pricing on All Equipment.
Unparallelled Access to Our Service and Tech Department. Call/email/text/chat to be connected instantly during normal business hours.

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Belle Scenna

I recently have the chance to start working with payment pilot and I really like it! It’s simple to understand; also the setup process was super easy and fast! They have an amazing team ready to answer any questions and the support team is Great!

Belle Scenna

William Nash

Our experience with Payment Pilot has been extremely positive! We would highly recommend their services without question. If you encounter any issues their experts are there to help you in any way necessary! Superior service agents are the backbone of this service.

William Nash

John Weir

I left Chase payment option to go with Payment Pilot. Absolutely outstanding company. I have never onboarded a partner company and had them hand-hold me through the complete system setup and integration like this, it took literally 20 minutes for complete setup, integration into our ticketing system and testing to verify payments would flow properly. The app is outstanding, giving a seamless way to recoup credit card fees and a completely painless way for customers to provide payment with either credit card or bank account.

I highly recommend for your payment needs.

John Weir

Cheryl Wojcickij

We were so happy with the onboarding process with Payment Pilot. From first contact to account setup they have been informative, helpful and professional. We feel very confident that we are not only saving money we will a much improved customer service experience!

Cheryl Wojcickij

David Lentz

Amazing customer service, very responsive and professional. Such a great team to work with!! I highly recommend for anyone looking!! Such an easy process to sign-up!