Top 3 Reasons Why Businesses Leave Their Merchant Service Providers

Payment Pilot is a full-service merchant services provider and lender for businesses. One of the things that set us apart from other merchant services providers in the market is that we work exclusively with contractors. We factor in their unique requirements and provide solutions for their most common pain points when doing business. Many of […]

Top 3 Reasons Why Businesses Leave Their Merchant Service Providers

by | Jul 1, 2020 | Payment Pilot | 0 comments

Payment Pilot is a full-service merchant services provider and lender for businesses. One of the things that set us apart from other merchant services providers in the market is that we work exclusively with contractors. We factor in their unique requirements and provide solutions for their most common pain points when doing business.

Many of the contractors that come to us do so because they are dissatisfied with their current payment processor. We offer them a better alternative.

Below are the top three reasons why contractors leave their merchant services provider and how Payment Pilot is addressing it.

Excessive Charges
Some merchant account providers are known for charging huge markups for every transaction, charging fees that somehow go undisclosed during the sales process, or charging for additional services, like processing manually entered transactions.

At Payment Pilot, not only do we have the lowest rate guarantee, but we also make sure that we charged only for the services that were actually used. We offer the most transparent pricing strategy in the entire industry with no monthly and annual fees and absolutely zero hidden fees. We even give our merchants free access to our virtual terminals and mobile app.

Withheld Funds
The last thing you want while running a business is a disruption in your cash flow. There could be any number of reasons why a merchant service provider withholds funds. At best, it’s inconvenient for the business. At worst, funding delays could have very serious consequences.

At Payment Pilot, we are fully capable of processing and underwriting large transactions to prevent any funding delays on your end. That’s one less thing to stress about so you can focus your energies on growing your business.

Restrictive Contracts
Some merchant service providers will lock in contractors in long-term agreements and charge them with steep fines and cancellation fees if they cancel early. Small businesses are left with a choice of tolerating a sub-par service or paying the early termination fee stipulated in their contract.

At Payment Pilot, we don’t rely on contracts to retain business. In fact, we don’t require any contract or long-term commitment at all, and there’s no cost to cancel. Instead, we focus on providing competitive rates and top-notch service, and our customer retention record speaks to that claim.

The merchant services industry is highly competitive. Businesses have many different options when choosing which one is right for them. What Payment Pilot has to offer can be summed up in a phrase: quality product, fair pricing, and with no long term commitments.

If that sounds like a good fit for your business, reach out to us, and let’s get started.